12 x 16 x 1.5 Original Oil on Canvas
PRODUCT INFOI'm a product detail. I'm a great place to add more information about your product such as sizing, material, care and cleaning instructions. This is also a great space to write what makes this product special and how your customers can benefit from this item.
RETURN & REFUND POLICY
All products are custom created carefully for you. Because of this, your order is not returnable. However, we want to be sure you’re over the moon about your new product. If your order isn’t exactly what you expected, give me a shout at email@example.com. I’ll gladly replace any items you are unsatisfied with or that arrive damaged or defective within 60 days from your order.
Original Artwork Return Policy
From the time you receive your original artwork from our couriers, you have seven (7) days to decide whether to keep the work or return the artwork in its original condition for a refund. We also require all returned artwork to be shipped out by the buyer within three (3) days after confirming with us that the work will be returned. So, if you receive artwork you’ve purchased from Noftsier Art and are not fully satisfied, you have: Seven (7) days to contact me about your intent to return the work, Three (3) days from the day you contacted me to ship out the artwork. ***Do not ship the artwork before contacting me; you must first contact me.*** If you do not notify me of your intent to return the work within 7 days of receipt or you do not ship the work within 3 days of notifying me, you will NOT be eligible for a refund. (Some exceptions will apply. Please contact me for an assessment of your specific situation.)
How to Return an Original, Undamaged Work
Step 1 – Within seven (7) days of your merchandise delivery date, please call or email me with your order information and the reason for wanting to return the work. Step 2 – Repackage the artwork using the original packaging materials. If you’ve already disposed of the original packaging, you’ll be responsible for purchasing packaging materials to send the artwork back safely. Please refer to our Packaging Guidelines for instructions on how to safely package artwork for shipment. Step 3 – Once the piece safely reaches me, Noftsier Art will process your return and the amount owed will be refunded to your original source of payment in the same currency and using the same exchange rate as your original order (minus shipping costs and international customs fees, if any) within 7-10 business days of your merchandise return.
Additional return information—PLEASE READ. Additional shipping fees may apply for international returns.
What to Do If the Artwork Arrives Damaged
Step 1 – Within seven (7) days of your merchandise delivery date, please call or email me with your order information. Step 2 - Save original packaging! Step 3 - Take photos of damaged artwork and packaging. Please email these photos to firstname.lastname@example.org Step 4 - I will contact you to discuss next steps.
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